Privacy Policy

Introduction

Prozon Co., Ltd. ("we", "us", or "our") is committed to protecting your personal data in accordance with Thailand's Personal Data Protection Act B.E. 2562 (2019) ("PDPA"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

Data Controller

Personal Data We Collect

We may collect the following types of personal data:

• Contact information (name, email address, phone number, company name)
• Communication data (inquiries, feedback, correspondence)
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time spent on site)

Purpose of Data Collection

We collect and use your personal data for the following purposes:

• To respond to your inquiries and provide customer support
• To send you information about our products and services (with your consent)
• To improve our website and services
• To comply with legal obligations
• To protect our legitimate business interests

Legal Basis for Processing

Under the PDPA, we process your personal data based on:

• Your consent for marketing communications
• Performance of a contract when you engage our services
• Compliance with legal obligations
• Legitimate interests in operating and improving our business

Data Sharing and Disclosure

We do not sell your personal data. We may share your data with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements. We may also disclose data when required by law or to protect our rights.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. When data is no longer needed, we will securely delete or anonymize it.

Your Rights Under PDPA

Under Thailand's PDPA, you have the following rights:

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can manage cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.